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Strategic human resource management -2.2 - Essay Example

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Identify the key characteristics of Natural Knibbles’ orientation program and how it supports the goals of organization Orientation program is “the formal process of familiarising (or “orienting”) new employees with the organisation, their job and the work unit” (Nankervis, Compton & Baird 2010, p.294)…
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This orientation is important as it may be reflected in the training, socialization and attitude of the new employee affecting the performance of the organisation. The goal of Natural Knibbles is to create a company that provides attractive place to work, helps employees to fully utilise their potential and offer secure, long-term employment (Stone, 2008, p.375). The orientation program helps in portraying this image of the company. First, the orientation program provides a complete description of the environment and culture at Natural Knibbles.

Second, important information related to the job such as responsibilities and duties is explained providing on-the-job training to the new employees under a process called ‘buddy system with experienced employees. Thus, the orientation program allows the new employees to explore their skills and abilities in a new environment which adds to the value and growth of the employees. What forms of training and development do you believe would have been beneficial to (a) Kane (b) Lisa following their initial experiences at Natural Knibbles?

According to Nankervis et al. (2011), the aim of training is to provide or maintain effective job level performance to achieve goals of organisation as well as personal. Given that Lisa and Kane were new entrants in the organisation, on-the-job training was a good decision but the way it was carried out was not at all progressive to them or the organisation. Continuous changing the roles was not beneficial for them as they could not adjust and fully understand any role or position. Since Lisa had TAFE training, she had a better understanding of the organisation’s processes which allowed her to excel in on-the-job training making it the best training and development option for her.

On-the-job training as argued by Nankervis et al. (2011) develops practical work experiences and helps in building relations with the peers if the employee is a new entrant. In case of Kane, he did not possess any TAFE qualifications and worked in large company did not have any experience in working with a small family oriented company. Off-the-job training would have been a better option for him, which could have consisted of e-learning, simulation training or conference or classroom training (Nankervis et al. 2011). On-the-job training created confusion for him causing the peers to provide negative comments on his performance.

What are the advantages and disadvantages of peer evaluation, and why would Natural Knibbles choose this approach as part of its performance management process? The performance management process needs to begin by taking in to consideration the strategic plan of organisation and penetrate every level of organisation to reach every employee (Nankervis et al. 2011). One such performance management process is peer evaluation. Peer evaluation has many advantages foremost being that the peers can relate well with the employee who is being evaluated.

Peers, because work together, have the ability to evaluate the person whether he/she is doing well in the activity as others. Peers reviews can improve the quality of the work and performance of the employees as they can learn from each other. Because of the peer evaluation, company can also improve the performance management process if it seems that this performance measure is not providing a complete evaluation of the employee’

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