StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Enterprise Resource Planning (ERP) Proposal - Case Study Example

Cite this document
Summary
Enterprise Resource Planning (ERP) Proposal
Introduction
BrainFreeze Pty Ltd manufactures and sells ice cream, with most of its revenue being recognized from the manufacturing process. The company was started in 2001 by 5 partners who still own and manage the company.
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.2% of users find it useful
Enterprise Resource Planning (ERP) Proposal
Read Text Preview

Extract of sample "Enterprise Resource Planning (ERP) Proposal"

?Enterprise Resource Planning (ERP) Proposal Inserts His/her Inserts Grade Inserts 31.05 Enterprise Resource Planning (ERP) Proposal Introduction BrainFreeze Pty Ltd manufactures and sells ice cream, with most of its revenue being recognized from the manufacturing process. The company was started in 2001 by 5 partners who still own and manage the company. A description of Brain Freeze’s existing “legacy” information systems Brain freeze ltd, it still relies on information systems that are not current and not able to accommodate the growth rate of the company. The company relies on an outdated financial accounting system known as solution 7. Solution 7 financial accounting system does not have a manufacturing module and does not support sales and marketing of the products. BrainFreeze Pty Ltd also uses excel spread sheets to record the warehouse inventories and track the distributions channels and record the different transactions. The company also relies on manual methods for the production and packaging operations. The tracking of data required for production is done using the available clipboards. The tracking of raw materials is facilitated by a pear tree module that is not adequately reliable as payments are made through the accounting system. Business processes One of the most common business processes at BrainFreeze Pty Ltd is the order management process where the customer’s order the products on phone. This process involves the set of actions that BrainFreeze Pty Ltd takes to ensure that they deliver the goods ordered by the customer. Some of the main steps include processing the order, production of the goods and delivery of the goods to the client. The production of the goods is done in case they are not available in the companies’ warehouse or if the customer makes the order according to their own preferences. Additionally to ensure customer satisfaction, the management of the orders is closely related to the Customer Relationship Management. The parties involved in the order management process include; the customer (orders the products on phone), the manufacturer (BrainFreeze Pty) and the shipping service process. Below is a flow chart for the ordering process; Another common business process at BrainFreeze Pty Ltd is the accounting process that involves the recording of all sequential activities of how cash is received and how it is paid out. The accounting process is done through recording of various financial statements such as journals, ledgers and trial balance. Below is a flow chart for the current accounting process; The human resource management process is also common at BrainFreeze Pty Ltd. The human resource department in the organization is responsible for recruitment of new staff, management of the staff within the organization and providing direction for the staff members. The human resource management as a business process involves both the human resources department and the management. The human resource management process is also concerned with evaluating the staff’s performance, qualifications and their safety among others. This process also involves moving away the traditional staff members. The main goal of human resource management at BrainFreeze Pty Ltd is to enhance strategic utilization of the staff members to influence the business in as beneficial way. Below is a flow chart for the human resource management process of staff hiring; How the proposed ERP streamlines the business processes This system is likely to eliminate most tedious tasks that are considered to be time consuming; therefore, the management of BrainFreeze Pty Ltd becomes more effective. Some of the benefits of the use of the modern improved systems include easier control over the different processes, clearer monitoring of operations, streamlining the supply chains and more efficient storage and retrieval of information. The system will give the managers a better view of the operation of the organization by easily accessing all the information on quality management, the updates and the informational statistics. Some of the most successful organizations clearly understand the performance of the business that is facilitated by an effective reliable ERP. The ERP also facilitates easier accessibility to the information stored on the data base through the historical and real time data (Leon 2008). Some of the most common internal processes that are managed by the ERP include inventory management, efficient custom care and services, and product planning among other internal processes. The ERP also handles processes such as management of the supply chain, invoicing, tracking of previous orders and interacting with the suppliers. The ERP can also play a major role at BrainFreeze Pty Ltd in reducing redundancy, and by completing the specified tasks within a shorter period and in a more accurate manner. The systems being currently used as BrainFreeze Pty Ltd are likely to result to more errors inasmuch as they consume so much time. The ERP thus cut the time consumed by the employees thus minimizing on the labor cost and eliminating human errors in the process. The accountability of the staff members is also enhanced as the system is programmed to determine the completion of the task by the various users of the system. The tracking of the users of the system is either dome using communication logs, task reviews and the use of form quotas. The use of information logs in the ERP requires all the staff members and users of the system to documents their activities thus the evaluation of the employees is easier. Another benefit of implementing the ERP at BrainFreeze Pty Ltd is to increase the business values which are mostly likely to yield better results. The use of the ERP should also provide a value than the cost invested in purchasing and training employees. How the ERP adoption will give if BrainFreeze Pty Ltd a competitive advantage over the competitors The operating environment in the business world has greatly changed and it requires for the players in the industries to be dynamic so as to survive the high rates of competition. One of the most strategic methods to survive in a highly competitive environment is embracing new and modern technology such as the use of ERP to manage most of the business processes and operations. BrainFreeze Pty Ltd already has a competitive advantage over its competitors since it has a wider market share. However, if BrainFreeze Pty Ltd is not able to sustain their customers, it may lose the customer base in most regions. One of the competitive advantage factors that BrainFreeze Pty Ltd is likely to have over its competitors due to the implementation of ERP, is that it would lower the cost incurred in the supply chain. The lower costs in the supply chain will lead to higher revenues and could also reduce the cost of the product to avail the product cheaply as compared to the competitors. The implementation of the ERP BrainFreeze Pty Ltd would also offer as a competitive advantage to BrainFreeze Pty Ltd by improving the product quality thus producing products of higher quality as compared to their competitors. The implementations of ERP at BrainFreeze Pty Ltd will also help the company coordinate the global demand supply and production. In summary, the ERP will help BrainFreeze Pty Ltd enhance the reductions of operating costs and the customer satisfaction. These factors will also help the company acquire a larger market share as compared to its competitors. Justification for the implementation strategy The most appropriate strategy for the implementation of the proposed ERP is using the phased approach where the system is implemented gradually as it is being used together with the current systems. This strategy is better as compared to the big bang approach where the ERP system is implemented in one instance after scrapping the current one. The phased approach will be effective as it will give the users ample time and experience to learn how to use the system. The phased approach will also be essential as the users will have the chance to point out errors that may have been made in the ERP. In case of any errors in the ERP system, they errors can be corrected while the other system is running without interrupting the business processes. Additionally using the phased approach will help in reducing the cases inaccuracy as users can compare between the results from the current system and the newly implemented ERP system. Factors to consider in the entire process of the ERP implementation There are, however, various factors that the management board of BrainFreeze Pty Ltd should consider before selecting the type of information system to implement. One of the factors is the willingness of the employees, and management to change. The company members should have a zeal for change as a strategy of achieving the company goals. Another factor that the board should consider is the knowledge, skills, and the experience of the staff members. This is the ability of the staff members to make effective use of the newly implemented system. The staff members should also have a broad experience in the use of IT infrastructure. The board should as well consider the technical capabilities of the company and support. There should be standby IT specialists who carry out the maintenance and repairs of the system. The management boards should also consider the teamwork of the institution to determine whether the staff can be assigned common tasks and implement large projects such as the ERP. Justification of the system hosting approach There are two options for implementing the ERP system; either by buying the ERP license annually or using the system as software (SaaS) that requires a monthly payment of the usage fees. Using this method, the company does not purchase the whole system but it only rents the software and uses it through the owner’s servers. The total cost for a standalone license over 5 years is $400,000, therefore over a period of 10 years the amount would accumulate to $800,000. Secondly, the monthly fees for using the system as software is $20,000 per month, therefore, over a period of 10 years the cost will have accumulated to 2,400,000 which is much more expensive than buying the system license. Therefore the recommended method for the implementation of the ERP system at BrainFreeze Pty Ltd is fully purchasing the systems license as it is cheaper and it ensures the privacy of the stored information. Purchasing an ERP system comes with many unexpected costs. BrainFreeze Pty Ltd will spend a lot of resources to purchase and implement the ERP system. Some of the other unexpected costs incurred as a consequence of the ERP system purchase include maintenance support, implementing the system, upgrades, and the people responsible for implementing the system internally. It is also advisable that large and international such as BrainFreeze Pty Ltd where the privacy of data is highly valued to consider purchasing the whole ERP system as the security of the data may be at risk as it is not managed by the company itself. The SaaS approach may not also be reliable for the transactions that require access within milliseconds as it relies on the internet to access the data. Another weakness is on the reliability of internet since; if the internet speeds are low it is likely to affect the company’s operations. Despite the initial cost of implementation such as purchasing the IT infrastructure, it is advisable for BrainFreeze Pty Ltd to purchase the ERP systems as they will have control over all the resources including data. References Burns, M 2011, what does an ERP system cost? [Accessed 02 June, 2013] Leon, L 2008, Enterprise Resource Planning, New York, McGraw-Hill Education. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Enterprise Resource Planning (ERP) Proposal Case Study”, n.d.)
Retrieved from https://studentshare.org/information-technology/1479754-enterprise-resource-planning-erp-proposal
(Enterprise Resource Planning (ERP) Proposal Case Study)
https://studentshare.org/information-technology/1479754-enterprise-resource-planning-erp-proposal.
“Enterprise Resource Planning (ERP) Proposal Case Study”, n.d. https://studentshare.org/information-technology/1479754-enterprise-resource-planning-erp-proposal.
  • Cited: 1 times

CHECK THESE SAMPLES OF Enterprise Resource Planning (ERP) Proposal

Consolidation of an ERP system on a global standard to enhance visibility

Consolidation of an ERP System on a Global Standard to Enhance Visibility Introduction When properly conceived and implemented, enterprise resource planning (ERP) helps to interlink different areas of the company including order management, human resource, manufacturing, financial systems, customer management and distribution channels with suppliers into an integrated system having shared data and visibility (LaLonde 7).... Consolidation of enterprise resource planning is critical in automating all the functions needed for managing the various local operations....
10 Pages (2500 words) Research Proposal

Key Performance Indicators in Public Procurement Agencies

Eco-Friendly Key Performance Indicators in Public Procurement Research Thesis proposal [27 February 2011] ECO-FRIENDLY KEY PERFORMANCE INDICATORS IN PUBLIC PROCUREMENT The fundamental purpose of procurement is to acquire appropriate utility?... He observes the threats of resource depletion and raw material scarcity, political turbulence and government intervention in supply markets, intensified competition, and accelerating technological change have ended the days of no surprises (Kraljic, 109)....
8 Pages (2000 words) Thesis Proposal

Technology Assessment Plan

Nevertheless, the corporation has some internal challenges with information security and dynamic technology, thus the reason for enterprise technology plan proposal to assist manage the challenges adequately.... This paper ''Technology Assessment Plan'' discusses that the purpose of this technology plan is to evaluate the organization's existing technology infrastructure and usage in order to make recommendations for future planning and direction....
12 Pages (3000 words) Research Proposal

How Can Contemporary Management Theories Help a Global Company

In the present research proposal “How Can Contemporary Management Theories Help a Global Company” most of the contemporary management theories and tools are analyzed in the context of strategic management for the purpose of acquiring valuable knowledge.... In this research proposal, it is aimed at studying management theories and tools that can pass the test of time.... Shift all responsibility for the organization of work from the worker to the manager; managers should do all the thinking relating to the planning and design of work, leaving the workers with the task of implementation....
11 Pages (2750 words) Research Proposal

Analysis of Control Parameters Used in European Enterprises and Evaluation of Corresponding Metrics

Even an ordinary individual investor expects profits from investing in shares of an enterprise.... It is for the company and its management to retain the interest of such investors into the enterprise.... While devising suitable strategies for value-based management, it is equally important that the enterprise is able to take stock of the outcome as a result of implementing certain policies and decisions....
6 Pages (1500 words) Research Proposal

The Influence of JSR-170 on the Content Management Industry

The paper "The Influence of JSR-170 on the Content Management Industry" states that the ECM market is predicted to rapidly grow in the next few years and will in all likelihood outstrip the Customer Relationship Management (CRM) and enterprise resource planning (ERP) market (Däschner et al, 2005).... Developing custom applications and services on top of a single vendor's proprietary API is an enterprise investment risk....
8 Pages (2000 words) Research Proposal

Attracting and Retaining Talent in the Current Environment

hellip; This paper would explore ways and means as to how information systems strategy - ISS can be used to aid strategic human resource management - SHRM to attract and retain suitably qualified employees.... In the essay “Attracting and Retaining Talent in the Current Environment” the author examines the greatest challenge that faces organizations in the current business environment –  finding appropriately qualified and experienced candidates and retaining them....
11 Pages (2750 words) Research Proposal

24hr. Fitness Heath Club

Fitness Heath Club'' tells that businesses are identified to adopt erp system in order to ensure that business operations and processes are managed successfully.... The club in order to manage the business processes and information efficiently is required to implement one of the prominent present day erp systems software product i.... The proposed erp system will assist the club in integrating different operations that include marketing, sales and customer services among others effectively....
11 Pages (2750 words) Research Proposal
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us